Frequently Asked Questions

What is VEXND?

VEXND is a subscription-based VPN service built for stable everyday use. It gives you access to carefully selected server locations through a simple subscription link, with a focus on clean IPs, practical routing, and easy setup.

How does VEXND work?

After you purchase a subscription, you receive access details and a personal subscription link. You import it into a supported VPN client, choose a server location, and connect.

What protocols does VEXND use?

VEXND uses VLESS with REALITY-based routing. This setup is designed for stable performance, modern traffic handling, and a more private connection experience.

How do I connect?

The setup process is simple:

1. Purchase a subscription
2. Open the instructions page
3. Install a supported client for your device
4. Import your subscription link or configuration
5. Choose a server and connect

Which server locations are available?

VEXND currently offers access to selected locations such as Germany, United Kingdom, and Poland. Available locations may change over time depending on infrastructure updates and service quality.

Can I switch between server locations?

Yes. If your subscription includes access to all available locations, you can switch between servers at any time from your client or dashboard, depending on how your setup is configured.

Is VEXND suitable for everyday browsing and streaming?

Yes. VEXND is designed for normal daily use, including browsing, communities, media platforms, and general international internet access. Actual performance may vary depending on your route, device, local network, and third-party services.

Will VEXND always work with every website or platform?

Not necessarily. Some websites and services apply their own restrictions, anti-abuse systems, or regional policies. We cannot guarantee access to every third-party platform at all times.

Do you keep logs?

We do not inspect or store browsing history or traffic content as part of normal service operation. Limited technical data may be processed for billing, security, troubleshooting, and abuse prevention.

Do I need to provide documents or identity verification?

In normal cases, no. VEXND does not require passports, selfies, or similar personal documents to use the service, unless required by law or by a payment/compliance provider.

Which devices are supported?

VEXND can be used with supported VPN clients on major platforms, depending on protocol compatibility. Please check the instructions page for the currently recommended apps and setup guides.

Can I use one subscription on multiple devices?

This depends on your plan and service limits. Some limits may apply to the number of devices, simultaneous connections, traffic usage, or abuse protection rules.

Do you offer refunds?

Because VEXND is a digital service, refunds are generally not available once access has been issued. However, refund requests may be reviewed in cases where the service was not delivered or there is a confirmed technical issue on our side. Please see our Refund Policy for details.

Which payment methods do you accept?

Available payment methods depend on the payment options currently enabled on the platform. Please check the payment page at checkout for the latest supported methods.

What should I do if something is not working?

First, check the instructions page and make sure your client is configured correctly. If the issue remains, contact support with a brief description of the problem, your device/client, and what exactly is not working.

How can I contact support?

You can contact support through: