1. General
1.1. This Privacy Policy explains what data VEXND may process when you use the website, account area, Telegram bot, and related services.
1.2. By using the Service, the User agrees to this Policy.
2. Data We May Process
2.1. Account identifiers, including email address, Telegram ID, username, internal account IDs, and technical tokens needed for subscription operation.
2.2. Technical data, including IP address, user-agent, session details, device or browser information, security logs, and payment events.
2.3. Data required to activate and support the subscription, including expiration date, account status, subscription URL, and service integration parameters related to Remnawave.
2.4. VEXND does not request bank card details from Users. Payment credentials are processed by payment providers.
3. Purposes of Processing
3.1. Registration, authentication, and account management.
3.2. Subscription delivery, connection provisioning, access support, and customer support.
3.3. Payment handling, payment status reconciliation, fraud prevention, and abuse prevention.
3.4. Improving the stability, security, and quality of the Service.
4. Sharing with Third Parties
4.1. Data may be shared only to the extent necessary to operate the Service, including payment providers, mail services, hosting, and infrastructure components.
4.2. Data may also be disclosed when legally required or when necessary to protect the rights and security of the Service.
5. Storage and Protection
5.1. Data is retained as long as needed to provide the service, perform obligations, prevent fraud, and comply with applicable requirements.
5.2. VEXND applies reasonable organizational and technical safeguards, but absolute security of internet transmission cannot be guaranteed.
6. User Rights
6.1. The User may contact support regarding access to data, correction of inaccurate data, and account deletion, unless retention is required by law or abuse prevention.
7. Cookies and Analytics
7.1. The website may use cookies and similar technologies to maintain sessions, improve security, support localization, and improve the user experience.
8. Policy Changes
8.1. VEXND may update this Policy. The updated version becomes effective when published on the website.